Simple, Transparent Pricing.
Know exactly what you're paying before you book. Full video consultations from £39.96, plus a £19.99 administration fee where a prescription, fit note or referral letter is issued — Medicines cost extra; you see the price first. Repeat prescriptions from £19.99 thereafter.
From £19.99
repeat prescriptions & fit notes
£39.96
full video consultation
Upfront
Every price shown before you pay
UK-registered clinicians · Same-day appointments often available
Licensed UK Clinicians
Prescriptions included
Pay-as-you-go available
Open 365 days a year
Average
TrustScore 3.6 out of 5 | 1,252 reviews on Trustpilot
Open 8am to 5pm, 365 days
All fees shown before you pay
Pay securely online
GPhC-registered partner pharmacies
Our Services & Pricing
Choose the Service That's Right for You
Every price includes a full clinical assessment by a licensed UK clinician. No hidden charges, no surprises.
Video Consultation
See a qualified UK clinician by video. Full clinical assessment, treatment plan, and if clinically appropriate, a prescription, fit note, or referral.
£39.96
per consultation
Book a consultation
Full clinical assessment
Prescription where appropriate (+£19.99 admin fee)
Fit notes & referrals included
Same-day appointments available
Notes shared with your NHS GP
Repeat Prescriptions
After your initial consultation, reorder established medications with a quick safety screen — no further video call needed. Sent to any UK pharmacy.
£19.99
per repeat
Order a repeat
Initial consultation required first
Quick clinical safety screen
No video call for repeats
Sent to any UK pharmacy
Same-day electronic prescription
Most Popular
Fit Notes & Certificates
Same-day fit notes for work, student medical certificates for university. QR-verified, prescriber-signed, delivered to your phone.
£19.99
per fit note
Request a fit note
Clinician assessment included
QR-verified document
Delivered digitally same day
Widely accepted by UK employers
Student certificates available
Referral Letters
Need to see a specialist? Our clinicians provide referral letters for private hospitals, NHS specialists, and diagnostic services.
£19.99
per referral
Request a referral
Full clinical assessment included
Referral to any UK specialist
Private or NHS pathways
Diagnostic referrals available
Issued same day
Weight Loss Programme
Clinician-led weight management with ongoing monitoring and dose adjustments, where treatment is clinically appropriate following assessment.
From £98.99
per month
Check eligibility
Clinician assessment; prescription where appropriate
Prescription treatment where clinically appropriate
Medication included in price
Monthly check-ins & dose titration
Free home delivery
Pharmacy Delivery
Your Medication, Delivered to Your Door
Your prescription is dispensed by GPhC-registered partner pharmacies and delivered straight to your home — usually within 24 hours — or collected same day from a pharmacy of your choice.
24-Hour Home Delivery
Medication dispatched same day and delivered to your door within 24 hours via tracked delivery, anywhere in the UK.
Fair, Competitive Pricing
We price-match the high street and keep medication costs transparent. No inflated markups — just fair prices on every item.
GPhC-Registered Partner Pharmacies
All medication is dispensed by GPhC-registered partner pharmacies and checked by qualified pharmacists before dispatch.
Wide Range of Medications
Our partner pharmacies stock thousands of medications — from everyday prescriptions to ongoing and specialist treatments — dispatched where prescribed.
From Booking to Consultation in Under an Hour
No waiting rooms, no travel, no delays. See a licensed clinician from your phone, tablet, or computer — and be seen the same day.
1
Choose Your Service
Select the service you need and see the price upfront. No surprises, no hidden charges.
2
Book & Pay Online
Pick a same-day slot, pay securely, and receive instant confirmation. Open 8am–5pm, 365 days.
3
See a Clinician
Speak to a qualified UK clinician via video or phone for a full clinical assessment.
4
After Your Consultation
Where prescribed, prescriptions are sent to any pharmacy for same-day collection, or delivered to your door in 24 hours.
What's Included in a Video Consultation
Your £39.96 video consultation covers your full clinical assessment. A £19.99 administration fee applies where a prescription, fit note or referral letter is issued — always shown before you pay. Once established, repeat prescriptions are available from £19.99 with a quick safety screen.
Full Clinical Assessment
Every consultation begins with a thorough clinical assessment by a licensed UK clinician, not a tick-box questionnaire.
Prescriptions, Where Appropriate
If clinically appropriate, prescriptions are issued during your consultation; a £19.99 administration fee applies. Collect at a pharmacy.
Fit Notes & Referrals
Fit notes, sick notes, and referral letters are all included in your consultation fee when issued by your clinician.
Linked to NHS Records
With your consent, consultation notes are shared with your registered NHS GP to keep your records up to date.
Secure Payment
All transactions are processed securely with 256-bit encryption. We accept all major credit & debit cards, Apple Pay and Google Pay.
Consult From Anywhere
No travel, no waiting rooms. See a clinician from your phone, tablet or computer. No app download required.
How We Compare
The GP Service vs. Other Options
See how our pricing, speed and service compare to other ways of accessing care.
The GP Service
NHS GP
A&E / Walk-in
Consultation cost
From £19.99
Free
Free
Same-day appointments
✓ Every day
✗ Rarely
✓ Walk-in
Weekends & bank holidays
✓ 365 days/year
✗ Closed
✓ Open
Prescription with consultation
£39.96 + £19.99 where issued
✓ Dispensing fee applies
✗ Not always
No travel required
✓ From home
✗ In person
✗ In person
Linked to NHS records
✓ With consent
✓ Automatic
✓ Automatic
Fit notes & referrals
✓ Same day
1–2 week wait
✗ Not available
Over 10 Years of Trusted Care
Among the first private clinician services in the UK linked to NHS medical records. We've been helping patients since 2015.
150,000+
Patients treated nationwide
10+ Years
Operating since 2015
150,000+
Patients helped
365
Days a year, 8am to 5pm
GPhC-Registered Partner Pharmacies
ICO Registered
Cyber Essentials
Trusted by 150,000+ Patients
Here's what patients say about their experience with our services
Extremely easy to book and complete consultation. Same day appointments. Excellent service
Sharon
Ready to See a Clinician Today?
Book a same-day consultation with a qualified UK clinician. Clear pricing: every price shown before you pay.
Book Consultation
No waiting room
Delivered to your door within 24 hours
Open 365 days a year
Licensed UK clinicians
Secure & confidential
Frequently Asked Questions
If you have any questions about our pricing, check below. Still need help? Contact our friendly patient care team.
Are there any hidden fees or extra charges?
A video consultation is £39.96. At booking, we pre-authorise £39.96 on your card to secure your appointment — this is not a charge; payment is taken when your consultation is delivered. If a prescription, fit note, or referral letter is issued during your consultation, a separate £19.99 administration fee is taken before the document is issued. Every fee is shown clearly before you pay.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay. All transactions are processed securely with 256-bit encryption.
What happens if no prescription or fit note is issued?
Your consultation fee covers the clinical assessment itself. If the clinician determines that a prescription, fit note, or referral is not clinically appropriate, they will explain why and advise you on the best next steps. The consultation fee still applies as it covers the clinician's time and expertise.
Is the cost of medication included?
Your consultation fee covers the clinical assessment and the issuance of an electronic prescription. The cost of the medication itself is separate and paid at the pharmacy when you collect, just as with an NHS prescription. For the Weight Loss Programme, medication is included in the monthly fee.
Do you accept health insurance?
We don't currently bill insurance providers directly, but many private health insurance companies will reimburse you for the cost of private online consultations. We provide a detailed receipt for every consultation that you can submit to your insurer. We recommend checking with your provider before booking.
Can I get a refund if I cancel?
If you cancel your appointment more than 2 hours before your scheduled time, you will receive a full refund. Cancellations within 2 hours of the appointment time are non-refundable. If you experience a technical issue that prevents your consultation, please contact our patient care team and we will arrange a replacement appointment or refund.
Is a repeat prescription cheaper because there's no video call?
Yes. Once you've had an initial consultation (£39.96), subsequent repeat prescriptions are £19.99 because they involve a quick clinical safety screen rather than a full video consultation. This is suitable for patients who are already established on a medication and simply need it reissued. If a clinician determines that a full consultation is needed, you will be advised before any additional charges apply.
Do I need a subscription or membership?
Most of our services are pay-as-you-go — you simply pay for what you need, when you need it. Some programmes, such as the Weight Loss Programme, involve a monthly plan to cover ongoing clinician support, medication, and delivery. Full pricing details are always shown before you commit.