Your Trusted Online Healthcare Marketplace
Connecting you to qualified pharmacies, prescribers, doctors, and practitioners - locally and around the world.
Who We Are
The GP Service, operated by Novamedica Limited (company no. 16437130), is a technology-powered platform that empowers UK customers to search for, compare, and purchase healthcare services from fully licensed, experienced suppliers both in the UK and globally. Our platform brings together top professionals and patients through a seamless digital experience, backed by rigorous quality and compliance standards.
- Founded by seasoned healthcare and tech experts.
- Regulated IT system, fully GDPR-compliant and registered with the ICO
- Serving over 150,000 patients nationwide for almost a decade
- 1,000+ Trustpilot reviews averaging 4+ stars
- Electronic prescriptions accepted at 10,000+ pharmacies
Our Journey
A decade of healthcare innovation and growth
2015
CQC-registered clinic launched
GPC established and introduced services to online clinics & pharmacies. Awarded the Female-Owned Pitch at Tech Nation
2016
£2.5m seed funding secured
From Maven Capital Partners and launched thegpservice.co.uk platform.
2017–2021
First NHS Summary Care Records integration
Piloted NHS digital frameworks, and grew to 10 000+ connected pharmacies across the UK.
2022
Acquired by Kanabo Group Plc
Medicinal-cannabis service launch, AI tools introduction
2024
Technology Business of the Year
Lloyds British Business Excellence Awards.
2025 (Current)
Acquired by Novamedica Limited
Pivoted to a global healthcare marketplace connecting UK and international providers.
What We Offer
Services delivered by qualified providers you can trust
Same-Day Online Doctor Consultations
Video appointments available 8am – 8pm, 365 days a year. See an experienced doctor from the comfort of your home.
- Available 8am-8pm daily
- Experienced doctors
- Comfort of your home
Licensed & Qualified Prescribers
All doctors are qualified with years of clinical experience. Encrypted video ensures complete privacy.
- GMC-registered doctors
- Years of experience
- Complete privacy
Fast Online Prescriptions
Electronic prescriptions processed in minutes. Pick-up or home delivery from 10,000+ partner pharmacies.
- Processed in minutes
- 10,000+ pharmacies
- Pick-up or delivery
Conditions & Symptoms We Manage
We treat most conditions handled by traditional surgeries. If you’re unsure, book a consultation and we’ll put your mind at rest.
General & Minor Ailments
Allergy, bites & stings, cold sores, colds & flu, cough, fever, rash, hay fever, sinusitis, ear, nose & throat symptoms, snoring, sore throat, mouth symptoms, eye symptoms, coronavirus (Covid-19)
Musculoskeletal Pain
Ankle, knee, hip, foot, hand, elbow, wrist, shoulder, neck pain, upper & lower back pain, lower-leg pain, multiple joint & muscle symptoms, gout, varicose veins
Skin & Hair
Acne, eczema, chickenpox & shingles, hair concerns, moles & skin lesions, nail symptoms, warts & verrucas
Digestive & Gut Health
Acid reflux & indigestion, abdominal pain or bloating, rectal symptoms, constipation, diarrhoea, vomiting, IBS, general gut-health concerns
Respiratory
Asthma, COPD & emphysema, breathing concerns
Mental Health & Well-being
Low mood & depression, anxiety, stress, sleeping difficulty, tiredness
Sexual & Reproductive Health
Erectile dysfunction, morning-after pill, period delay, genital symptoms, cystitis, urinary-tract infection, breast symptoms, facial hair
Cardio & Neuro
Palpitations, dizziness, headaches, other head concerns
If a condition isn’t listed
Please ask - our clinicians can advise whether an online consultation is appropriate
How It Works
Simple steps to get the healthcare you need
Step 1
Browse Providers
Search and compare pharmacies, prescribers, doctors, and practitioners worldwide.
Step 2
Select & Book
Choose by reviews, qualifications, and availability.
Step 3
Secure Purchase
Complete your order in minutes on our Stripe-powered, encrypted platform.
Step 4
Receive Service
Connect via secure video and get prescriptions fulfilled fast.
Our Marketplace
Connect with trusted healthcare professionals
Pharmacies & Pharmacists
Access to in-store or delivery prescription services
Independent Prescribers
Licensed UK-based healthcare practitioners
Doctors & Specialists
GPs, dermatologists, consultants for acute or chronic conditions
Practitioners
Physiotherapists, dietitians, counselors, and more to support your wellbeing.
Why People Choose Us
- Accessible online GP consultations 24/7
- Fast-track prescriptions & medication delivery
- Wide range of specialists and allied health services
- Over 6,000 verified patient reviews
Secure Healthcare Technology
Built to meet the highest standards in safeguarding your health data
ISO 27001 Certified
Awarded for data security, risk reduction, and business continuity compliance
Cyber Essentials Accredited
Supports security across the NHS
NHS DTAC Compliant
DCB0129 & DCB0160 standards met
AWS Tier 1 Cloud Hosted
Ensures data security, high availability, and frictionless user experience
GDPR-Compliant
Registered with the ICO
Stripe Payment Processing
World's leading PCI-compliant platform and Secure payment handling
Your go to doctor, the GP service
Providing patients with trusted care and online consultations wherever they are in the UK.
Ready to Take Control of Your Health?
Join thousands of satisfied patients who have discovered the convenience of online healthcare with The GP Service.
Get startedVideo GP
£49See a doctor from 8am to 8pm, 7 days a week