Shoulder Pain
Symptoms, Causes & Treatment
Understanding shoulder pain: common causes from rotator cuff to frozen shoulder, how they are diagnosed, and the most effective treatments.
What Is Shoulder Pain?
Shoulder pain is one of the most common musculoskeletal complaints, affecting up to 26% of the population at any one time. The shoulder is the most mobile joint in the body, which makes it inherently less stable and susceptible to both injury and degenerative conditions.
The three most common causes are rotator cuff pathology (tendinopathy, partial or full tear), frozen shoulder (adhesive capsulitis), and acromioclavicular joint problems. All respond well to appropriate treatment — most do not require surgery.
What Are the Symptoms of Shoulder Pain?
Shoulder pain characteristics — where it is, what aggravates it, and associated features — point to the underlying diagnosis.
Pain at rest or with movement · Reduced range of motion · Weakness in arm or hand · Pain radiating down arm (cervical radiculopathy) · Night pain (possible rotator cuff tear) · Clicking or clunking with movement
Acute dislocation (visible deformity, arm held still — attend A&E) · Fracture after fall or trauma · Shoulder pain with cardiac symptoms (possible referred pain) · Progressive weakness suggesting rotator cuff tear
If the arm is held still with visible shoulder deformity after a fall or collision, this suggests dislocation. Attend A&E for reduction — do not try to relocate it yourself. Never ignore shoulder pain with cardiac symptoms.
What Causes Shoulder Pain?
Shoulder pain has a wide range of causes, from acute trauma to chronic degenerative conditions. The age of the patient, onset (acute vs gradual), and associated weakness are the key diagnostic clues.
Rotator cuff tears (partial or full thickness) cause night pain, weakness on shoulder abduction, and inability to raise the arm. They are increasingly common with age and may be traumatic or degenerative.
Frozen shoulder (adhesive capsulitis) causes progressive pain and global restriction of shoulder movement through three phases: freezing (pain), frozen (stiffness), and thawing (recovery). It lasts 1–3 years and is associated with diabetes.
Non-specific low back pain (no identifiable cause) accounts for 85% of presentations. Disc herniation, facet joint degeneration, and muscle/ligament strain are the most common structural causes. Poor posture and sedentary lifestyle are key contributors.
Osteoarthritis (OA) causes progressive loss of articular cartilage, subchondral bone remodelling, and osteophyte formation. It is the most common cause of chronic joint pain in adults over 50, affecting knees, hips, hands, and spine.
Muscle strains occur when muscle fibres are overstretched or torn. Grade 1 = mild stretch; Grade 2 = partial tear; Grade 3 = complete rupture. Eccentric muscle loading during sprinting, jumping, or lifting is the most common mechanism.
Ligament sprains are graded by severity: Grade 1 = stretching without rupture; Grade 2 = partial rupture with instability; Grade 3 = complete rupture. ATFL (anterior talofibular ligament) is the most commonly injured ankle ligament.
Key Risk Factors
How Is Shoulder Pain Diagnosed?
Clinical examination assessing range of motion, impingement signs, and rotator cuff strength guides investigation. Ultrasound is first-line for soft tissue assessment. MRI is used for surgical planning.
How Is Shoulder Pain Treated?
Most shoulder conditions respond to physiotherapy. Steroid injection provides short-term relief. Surgery is reserved for structural failure.
Supportive Measures
Avoid positions that aggravate pain. Gentle pendulum exercises maintain movement in frozen shoulder. Heat before exercise and ice after helps inflammation. Avoid sleeping on the affected shoulder — use a pillow for support.
When Shoulder Pain Needs Specialist Review
Shoulder pain not responding to physiotherapy and injection after 3–6 months warrants MRI and orthopaedic assessment. Full-thickness rotator cuff tears with significant weakness, recurrent dislocations, and OA causing severe functional limitation are indications for surgical intervention.
When Should You Seek Medical Advice for Shoulder Pain?
Acute shoulder dislocation with visible deformity and arm held still — attend A&E for reduction · Suspected fracture after fall · Shoulder pain with breathlessness or cardiac symptoms.
Acute dislocation or fracture after trauma · Shoulder pain with arm weakness not yet assessed · Frozen shoulder restricting sleep and daily function · Shoulder pain not improving after 6 weeks of physiotherapy.
How to Protect Your Shoulders
Rotator cuff strengthening and good posture are the most effective shoulder injury prevention measures.
Shoulder pain that does not resolve within 6–8 weeks with conservative management, or that is associated with weakness, night pain, or trauma, warrants investigation for rotator cuff pathology. Early physiotherapy prevents frozen shoulder from developing.
Warm up adequately before exercise and cool down after. Increase training load gradually (the 10% rule). Strengthen muscles around vulnerable joints (glutes for knee, rotator cuff for shoulder, core for back) to reduce injury risk.
Staying active is the single most important thing you can do for back pain. Bed rest delays recovery. Walking, swimming, and gentle stretching keep muscles from weakening. Aim to return to normal activities as soon as pain allows.
Physiotherapy-led exercise is more effective than rest for most MSK conditions. Strengthening exercises for the muscles around affected joints reduce pain and improve function. Ask for a referral or self-refer where available.
Weight management reduces load on weight-bearing joints. Every 1kg of body weight loss reduces knee joint loading by 4kg. Low-impact exercise (swimming, cycling) maintains fitness without joint stress.
Know back pain red flags: bladder or bowel changes, saddle numbness, leg weakness, fever, unexplained weight loss, history of cancer. Any of these require same-day emergency assessment, not a routine appointment.
Speak to a Clinician About Shoulder Pain
Through The GP Service, a licensed clinician can assess shoulder pain, arrange ultrasound or X-ray referrals, and provide physiotherapy referral or steroid injection prescriptions.



Expert clinical advice, when you need it.
Shoulder Pain FAQs
Most rotator cuff problems — tendinopathy, partial tears, and impingement — respond well to physiotherapy. A targeted physiotherapy programme addressing rotator cuff strength and scapular control resolves 70–80% of cases within 3–6 months. Steroid injection provides short-term relief but does not improve long-term outcomes. Full-thickness rotator cuff tears with significant weakness warrant MRI assessment and possible surgical repair, especially in younger or active patients. Frozen shoulder runs a natural history of 1–3 years and usually resolves fully without surgery.
Most back pain is non-specific — caused by muscle, ligament, or disc strain without any serious underlying cause. The vast majority resolves within 4–6 weeks. Key red flags to watch for: bladder or bowel changes (possible cauda equina syndrome — call 999), fever, unexplained weight loss, or pain that is unrelenting at night regardless of position. If none of these are present, staying active, taking regular analgesia, and seeing a physiotherapist is the most effective approach.
Bed rest is not recommended and actually slows recovery. Staying as active as pain allows — walking, gentle stretching, swimming — helps the back heal faster. Most non-specific back pain improves within 4–6 weeks with movement, NSAIDs, and physiotherapy. Seeing a physiotherapist early produces better outcomes than waiting. If back pain has not improved after 6 weeks, or is worsening, a GP review is warranted to consider imaging and further management.
Joint pain with a hot, red, severely swollen joint and fever is a red flag for septic arthritis — a surgical emergency. This requires same-day joint aspiration and IV antibiotics. Joint pain without these features requires investigation to determine the cause: OA, RA, gout, or reactive arthritis. Getting the right diagnosis quickly matters because RA causes joint erosion within weeks to months of onset, and early DMARD treatment dramatically reduces long-term disability.
OA affects cartilage and causes pain that worsens with use and eases with rest. RA is an autoimmune disease causing symmetrical synovial inflammation, morning stiffness >1 hour, systemic symptoms, and elevated inflammatory markers. RA gets worse without treatment and causes irreversible joint destruction; OA does not have systemic consequences. Getting the right diagnosis early is important because the treatments are completely different. If you have morning stiffness lasting over an hour and symmetrical joint swelling, see a clinician urgently for RA screening.
Sciatica is caused by compression of the sciatic nerve or its nerve roots — most commonly from a disc herniation at L4/5 or L5/S1. Around 80–90% of sciatica resolves within 6–12 weeks with conservative management: staying active, NSAIDs, physiotherapy, and nerve pain medication if needed. Red flags requiring emergency assessment: loss of bladder or bowel control, saddle numbness, or rapidly progressive leg weakness. These could indicate cauda equina syndrome, which is a surgical emergency.
Allopurinol should never be started during an acute gout attack as this can prolong or worsen the flare. It should be started 2–4 weeks after the acute attack has settled, ideally while continuing prophylactic colchicine or NSAID cover for the first 3–6 months. Start at 100mg daily and increase every 4 weeks to achieve a target serum urate below 360 μmol/L. Once on a stable dose, allopurinol is continued indefinitely. Stopping and restarting is a common cause of recurrent attacks.
Plantar fasciitis causes heel pain worst with the first steps in the morning or after sitting. 90% of cases resolve with conservative treatment over 6–12 months. Key measures: calf stretching (the most evidence-based intervention), supportive footwear with arch support, avoiding barefoot walking on hard surfaces, and rest from high-impact activity. Steroid injection provides short-term relief but does not cure the underlying problem. Shockwave therapy is available for persistent cases not responding to physiotherapy after 3–6 months.
