Medically Reviewed

Shoulder Pain

Symptoms, Causes & Treatment

Understanding shoulder pain: common causes from rotator cuff to frozen shoulder, how they are diagnosed, and the most effective treatments.

Book My Consultation
Learn More
Licensed UK clinicians
Same-day prescriptions, where clinically appropriate
Delivered to your door within 24 hours
What our patients say
4.7 out of 5
Easy and efficient! … I am on the mend and so glad this service exists.
Pete Garvey
Excellent. Started to feel unwell and needed to see Dr before going on holiday. Couldn't get' GP appointment in time. I was 'seen' within 30mins of signing up. Just picked up a prescription. Very impressed with the Dr Victoria White.
Iann de Courcy
Fantastic service received from the gp service. Easy to book consultation… Would definitely use again :- )
Jay
Fantastic service. Easy to sign up and instructions were very clear. My doctor, Dr Shakil David Alam was amazing; listened to my issues, gave me in depth advice and really helped me out. Would definitely reuse - the speed of the service was impressive. Thank you Dr Shakil.
Babac Pashazadeh
I'm not someone who posts reviews regularly, but I have to say the process was super smooth. Booked a same day appointment with a clearly experienced and friendly doctor…
Yardie Grandmaster
Excellent service - quick, professional, and really convenient. The doctors are thorough and the whole process is smooth from start to finish. Highly recommend.
Mohammad Hassan
What our patients say
4.7 out of 5
Easy and efficient! … I am on the mend and so glad this service exists.
Pete Garvey
Excellent. Started to feel unwell and needed to see Dr before going on holiday. Couldn't get' GP appointment in time. I was 'seen' within 30mins of signing up. Just picked up a prescription. Very impressed with the Dr Victoria White.
Iann de Courcy
Fantastic service received from the gp service. Easy to book consultation… Would definitely use again :- )
Jay
Fantastic service. Easy to sign up and instructions were very clear. My doctor, Dr Shakil David Alam was amazing; listened to my issues, gave me in depth advice and really helped me out. Would definitely reuse - the speed of the service was impressive. Thank you Dr Shakil.
Babac Pashazadeh
I'm not someone who posts reviews regularly, but I have to say the process was super smooth. Booked a same day appointment with a clearly experienced and friendly doctor…
Yardie Grandmaster
Excellent service - quick, professional, and really convenient. The doctors are thorough and the whole process is smooth from start to finish. Highly recommend.
Mohammad Hassan
Overview

What Is Shoulder Pain?

Shoulder pain is one of the most common musculoskeletal complaints, affecting up to 26% of the population at any one time. The shoulder is the most mobile joint in the body, which makes it inherently less stable and susceptible to both injury and degenerative conditions.

The three most common causes are rotator cuff pathology (tendinopathy, partial or full tear), frozen shoulder (adhesive capsulitis), and acromioclavicular joint problems. All respond well to appropriate treatment — most do not require surgery.

Symptoms

What Are the Symptoms of Shoulder Pain?

Shoulder pain characteristics — where it is, what aggravates it, and associated features — point to the underlying diagnosis.

Shoulder Pain Symptoms

Pain at rest or with movement · Reduced range of motion · Weakness in arm or hand · Pain radiating down arm (cervical radiculopathy) · Night pain (possible rotator cuff tear) · Clicking or clunking with movement

common
Shoulder Pain: When to Seek Urgent Help

Acute dislocation (visible deformity, arm held still — attend A&E) · Fracture after fall or trauma · Shoulder pain with cardiac symptoms (possible referred pain) · Progressive weakness suggesting rotator cuff tear

serious
Shoulder Dislocation — Attend A&E

If the arm is held still with visible shoulder deformity after a fall or collision, this suggests dislocation. Attend A&E for reduction — do not try to relocate it yourself. Never ignore shoulder pain with cardiac symptoms.

Causes & Risk Factors

What Causes Shoulder Pain?

Shoulder pain has a wide range of causes, from acute trauma to chronic degenerative conditions. The age of the patient, onset (acute vs gradual), and associated weakness are the key diagnostic clues.

Rotator Cuff Tears

Rotator cuff tears (partial or full thickness) cause night pain, weakness on shoulder abduction, and inability to raise the arm. They are increasingly common with age and may be traumatic or degenerative.

Frozen Shoulder (Adhesive Capsulitis)

Frozen shoulder (adhesive capsulitis) causes progressive pain and global restriction of shoulder movement through three phases: freezing (pain), frozen (stiffness), and thawing (recovery). It lasts 1–3 years and is associated with diabetes.

Non-Specific Back Pain & Disc Disease

Non-specific low back pain (no identifiable cause) accounts for 85% of presentations. Disc herniation, facet joint degeneration, and muscle/ligament strain are the most common structural causes. Poor posture and sedentary lifestyle are key contributors.

Osteoarthritis Mechanism

Osteoarthritis (OA) causes progressive loss of articular cartilage, subchondral bone remodelling, and osteophyte formation. It is the most common cause of chronic joint pain in adults over 50, affecting knees, hips, hands, and spine.

Muscle Strain Grades & Mechanism

Muscle strains occur when muscle fibres are overstretched or torn. Grade 1 = mild stretch; Grade 2 = partial tear; Grade 3 = complete rupture. Eccentric muscle loading during sprinting, jumping, or lifting is the most common mechanism.

Ligament Sprain Grading

Ligament sprains are graded by severity: Grade 1 = stretching without rupture; Grade 2 = partial rupture with instability; Grade 3 = complete rupture. ATFL (anterior talofibular ligament) is the most commonly injured ankle ligament.

Key Risk Factors

Sports and high-impact activity
Contact sports (shoulder, knee)
Previous musculoskeletal injury
Age (degenerative changes)
Heavy manual work or repetitive loading
Poor posture and ergonomics
Low physical fitness / muscle weakness
Diabetes mellitus (frozen shoulder, neuropathy)
Corticosteroid use (tendon weakness)
Family history of arthritis or back pain
Work-related psychological stress (back pain)
Smoking (disc degeneration)
Diagnosis

How Is Shoulder Pain Diagnosed?

Clinical examination assessing range of motion, impingement signs, and rotator cuff strength guides investigation. Ultrasound is first-line for soft tissue assessment. MRI is used for surgical planning.

Test
What It Detects
When Used
Musculoskeletal Ultrasound
Soft tissue injury, tendon tears, effusions, rotator cuff tears, plantar fasciitis
Shoulder, Achilles, knee assessment; guided injection; soft tissue injury
MRI (Knee / Shoulder / Spine)
Meniscal tears, ACL/PCL tears, rotator cuff tears, cartilage, disc herniation
Soft tissue injury not resolving; surgical planning; neurological deficit
X-ray (Peripheral Joints)
Fracture, joint space narrowing (OA), periarticular osteoporosis (RA), tophi (gout)
Trauma; suspected fracture; chronic joint disease assessment; Ottawa rules positive
Rheumatoid Factor & Anti-CCP
Rheumatoid arthritis; anti-CCP is highly specific and predicts erosive disease
Suspected RA; symmetrical small joint polyarthritis with morning stiffness
Gait Analysis & Podiatry Assessment
Biomechanical abnormalities, overpronation, leg length discrepancy, footwear problems
Chronic foot, knee, or back pain; suspected biomechanical cause
Bone Density Scan (DEXA)
Osteoporosis (T-score <−2.5); fracture risk stratification; guides bisphosphonate prescribing
Postmenopausal women; men over 70; fracture; corticosteroid use; RA
Treatment Options

How Is Shoulder Pain Treated?

Most shoulder conditions respond to physiotherapy. Steroid injection provides short-term relief. Surgery is reserved for structural failure.

Antibiotic
Typical Use
Standard Course
Physiotherapy & Exercise Therapy
Back pain, joint pain, sciatica, shoulder, knee — most effective treatment for chronic MSK conditions
6–12 weeks of structured physiotherapy; core strengthening, stretching, graded exercise
Intra-articular Corticosteroid Injection
OA, frozen shoulder, knee effusion, gout — rapid short-term pain relief
Single injection; repeat maximum 3–4 times per year per joint
NSAIDs (Ibuprofen, Naproxen)
First-line analgesia for musculoskeletal pain; acute gout; back pain; joint pain
Ibuprofen 400mg three times daily with food; naproxen 500mg twice daily; maximum 2 weeks continuous
Paracetamol
Baseline analgesia for MSK pain; used when NSAIDs contraindicated
500–1000mg up to four times daily; maximum 4g per day
Colchicine (Acute Gout)
Acute gout attack; alternative to NSAIDs when contraindicated; reduces inflammation within hours
500 micrograms 2–4 times daily until pain resolves (max 6mg per course); max 12 hours after first dose
RICE Protocol (Acute Injury)
Acute sprains and muscle strains; reduces swelling and pain
Rest, Ice (20 min on/20 min off), Compression bandage, Elevation; first 48–72 hours

Supportive Measures

Avoid positions that aggravate pain. Gentle pendulum exercises maintain movement in frozen shoulder. Heat before exercise and ice after helps inflammation. Avoid sleeping on the affected shoulder — use a pillow for support.

When Shoulder Pain Needs Specialist Review

Shoulder pain not responding to physiotherapy and injection after 3–6 months warrants MRI and orthopaedic assessment. Full-thickness rotator cuff tears with significant weakness, recurrent dislocations, and OA causing severe functional limitation are indications for surgical intervention.

When to Seek Help

When Should You Seek Medical Advice for Shoulder Pain?

Seek Emergency Care (999 / A&E) If:

Acute shoulder dislocation with visible deformity and arm held still — attend A&E for reduction · Suspected fracture after fall · Shoulder pain with breathlessness or cardiac symptoms.

See a Clinician the Same Day If:

Acute dislocation or fracture after trauma · Shoulder pain with arm weakness not yet assessed · Frozen shoulder restricting sleep and daily function · Shoulder pain not improving after 6 weeks of physiotherapy.

Prevention

How to Protect Your Shoulders

Rotator cuff strengthening and good posture are the most effective shoulder injury prevention measures.

Early Shoulder Assessment & Physio

Shoulder pain that does not resolve within 6–8 weeks with conservative management, or that is associated with weakness, night pain, or trauma, warrants investigation for rotator cuff pathology. Early physiotherapy prevents frozen shoulder from developing.

Injury Prevention Through Warm-Up

Warm up adequately before exercise and cool down after. Increase training load gradually (the 10% rule). Strengthen muscles around vulnerable joints (glutes for knee, rotator cuff for shoulder, core for back) to reduce injury risk.

Stay Active: Movement Is Medicine

Staying active is the single most important thing you can do for back pain. Bed rest delays recovery. Walking, swimming, and gentle stretching keep muscles from weakening. Aim to return to normal activities as soon as pain allows.

Exercise & Physiotherapy (Joint Pain)

Physiotherapy-led exercise is more effective than rest for most MSK conditions. Strengthening exercises for the muscles around affected joints reduce pain and improve function. Ask for a referral or self-refer where available.

Weight Management for Joint Health

Weight management reduces load on weight-bearing joints. Every 1kg of body weight loss reduces knee joint loading by 4kg. Low-impact exercise (swimming, cycling) maintains fitness without joint stress.

Know the Back Pain Red Flags

Know back pain red flags: bladder or bowel changes, saddle numbness, leg weakness, fever, unexplained weight loss, history of cancer. Any of these require same-day emergency assessment, not a routine appointment.

Getting Treatment

Speak to a Clinician About Shoulder Pain

Through The GP Service, a licensed clinician can assess shoulder pain, arrange ultrasound or X-ray referrals, and provide physiotherapy referral or steroid injection prescriptions.

Woman sitting on a couch using a mobile app with a calendar and timer interface on the screen.
1
Book Your Appointment
Book to see a consultant online the same day, at a time that suits you.
Open 365 days a year, 8am - 5pm
Same-day appointments available
Smiling male doctor wearing a white coat and stethoscope holding a tablet in a hospital corridor.
2
See a Consultant
Speak to one of our licensed medical professionals from anywhere - using a phone, computer, or tablet.
Request prescriptions
Request Fit Notes
Request Referral Letters
Pharmacist wearing a white coat smiling and explaining medication to a female customer in a pharmacy.
3
Book a Consultation
Within minutes of your consultation, receive prescriptions, fit notes, or referral letters where clinically appropriate.
Collect prescriptions within an hour of issue
Pick up from ANY pharmacy
Shared with your medical records & NHS GP

Expert clinical advice, when you need it.

See a licensed clinician online in minutes. If treatment is clinically right for you, your prescription will be sent to your pharmacy the same day.
Book My Consultation
No waiting room
Delivered to your door within 24 hours
Open 365 days a year
Licensed UK clinicians
Secure & confidential
Frequently Asked Questions

Shoulder Pain FAQs

Do I need surgery for my shoulder?

Most rotator cuff problems — tendinopathy, partial tears, and impingement — respond well to physiotherapy. A targeted physiotherapy programme addressing rotator cuff strength and scapular control resolves 70–80% of cases within 3–6 months. Steroid injection provides short-term relief but does not improve long-term outcomes. Full-thickness rotator cuff tears with significant weakness warrant MRI assessment and possible surgical repair, especially in younger or active patients. Frozen shoulder runs a natural history of 1–3 years and usually resolves fully without surgery.

Is my back pain serious?

Most back pain is non-specific — caused by muscle, ligament, or disc strain without any serious underlying cause. The vast majority resolves within 4–6 weeks. Key red flags to watch for: bladder or bowel changes (possible cauda equina syndrome — call 999), fever, unexplained weight loss, or pain that is unrelenting at night regardless of position. If none of these are present, staying active, taking regular analgesia, and seeing a physiotherapist is the most effective approach.

How long does back pain last?

Bed rest is not recommended and actually slows recovery. Staying as active as pain allows — walking, gentle stretching, swimming — helps the back heal faster. Most non-specific back pain improves within 4–6 weeks with movement, NSAIDs, and physiotherapy. Seeing a physiotherapist early produces better outcomes than waiting. If back pain has not improved after 6 weeks, or is worsening, a GP review is warranted to consider imaging and further management.

When is joint pain an emergency?

Joint pain with a hot, red, severely swollen joint and fever is a red flag for septic arthritis — a surgical emergency. This requires same-day joint aspiration and IV antibiotics. Joint pain without these features requires investigation to determine the cause: OA, RA, gout, or reactive arthritis. Getting the right diagnosis quickly matters because RA causes joint erosion within weeks to months of onset, and early DMARD treatment dramatically reduces long-term disability.

What is the difference between OA and RA?

OA affects cartilage and causes pain that worsens with use and eases with rest. RA is an autoimmune disease causing symmetrical synovial inflammation, morning stiffness >1 hour, systemic symptoms, and elevated inflammatory markers. RA gets worse without treatment and causes irreversible joint destruction; OA does not have systemic consequences. Getting the right diagnosis early is important because the treatments are completely different. If you have morning stiffness lasting over an hour and symmetrical joint swelling, see a clinician urgently for RA screening.

Will sciatica get better on its own?

Sciatica is caused by compression of the sciatic nerve or its nerve roots — most commonly from a disc herniation at L4/5 or L5/S1. Around 80–90% of sciatica resolves within 6–12 weeks with conservative management: staying active, NSAIDs, physiotherapy, and nerve pain medication if needed. Red flags requiring emergency assessment: loss of bladder or bowel control, saddle numbness, or rapidly progressive leg weakness. These could indicate cauda equina syndrome, which is a surgical emergency.

When should I take allopurinol?

Allopurinol should never be started during an acute gout attack as this can prolong or worsen the flare. It should be started 2–4 weeks after the acute attack has settled, ideally while continuing prophylactic colchicine or NSAID cover for the first 3–6 months. Start at 100mg daily and increase every 4 weeks to achieve a target serum urate below 360 μmol/L. Once on a stable dose, allopurinol is continued indefinitely. Stopping and restarting is a common cause of recurrent attacks.

How do I treat plantar fasciitis?

Plantar fasciitis causes heel pain worst with the first steps in the morning or after sitting. 90% of cases resolve with conservative treatment over 6–12 months. Key measures: calf stretching (the most evidence-based intervention), supportive footwear with arch support, avoiding barefoot walking on hard surfaces, and rest from high-impact activity. Steroid injection provides short-term relief but does not cure the underlying problem. Shockwave therapy is available for persistent cases not responding to physiotherapy after 3–6 months.

Medical Disclaimer: The information on this page is provided for educational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition or medication. Never disregard professional medical advice or delay seeking it because of something you have read on this page. If you think you may have a medical emergency, call 999 or your local emergency services immediately.